Client Communication

All of CMN's services are supported by a customized computer system continually adapted for growing demands and changing needs.

Our standard daily, weekly and monthly activity reports include number of open and closed cases, length of stay, diagnosis, status of patients, time spent on cases, costs to date; and utilization report summaries.

CMN also provides individual case notes, medical updates as required and individual or block reporting. Our case managers document all data and discussions and pass along relevant information as it occurs in real time.

CMN offers additional services:

• Electronic data transfer of membership information
• Toll-free phone lines
• Private labeled telephone lines and live answering service
• Web hosting and maintenance of customized provider networks

CMN analyzes your data to help you manage your program.