24/7 Emergency Coverage

24/7 Worldwide Emergency Medical Coverage - CMN provides live answer services 24 hours per day, year round to ensure early intervention in emergency cases. This service will include, but not limited to the following services:

• Pre-Trip Assistance
• Travel Assistance
• Medical Assistance
• Air Ambulance Arrangements
• Nurse Triage
• Concierge Services
• Travel Arrangements
• Restaurant Reservations
• Event Ticket Purchases
• Floral and Gift Purchases
• Bail Bonds Arrangements
• Legal Referrals
• Business Travelers Assistance
• Lost Document Assistance/Ticket Replacement
• Message Centre

Working closely with air ambulance companies, the CMN team is poised to direct, consult and facilitate the safe transport of patients anywhere in the world. CMN contracts directly with qualified and dedicated air ambulance companies. We request at least three competitive bids before selecting a particular carrier, consistent with our mission of cost management. Preferred rates with our contracted carriers are passed directly to the client.

Your emergency is our priority.

Travel Assistance

If an insured is traveling and suddenly needs medical assistance CMN is available to assist. We recommend that you provide the hospital representative with your insurance information and have them or a family member contact CMN or the insurer to verify your benefits and coordinate the billing process.

Call Centre

CMN's call centre is equipped with knowledgeable case managers who are available to assist you with your emergency medical needs 24/7.