Below are some of the comments we have received from insured's with
regards to our service:
"Who would ever believe that your claims case manager, could care about the health
and welfare of you and your child. Many insurance companies claim on TV advertisements that
their representatives are there to care for you in times of need, but you truly have an employee
who does."
From a Patient in Bermuda
"Firstly let me thank you for the assistance offered at this time.
I am impressed to see that the plan really works, as a result I have live
testimony...Once again, thank you so much for making me so comfortable at
this difficult time."
From a Patient in Trinidad
"Words cannot express my gratitude to you for your
kindness, thoughtfulness, and co-operation ...you made sure I was okay
& received whatever treatment was necessary to make me better. ...
I could not have made it without your sincere dedication to help me get
better."
From a Patient in Barbados
"I just wanted to let you know about the absolutely
incredible services we experienced last week from your CMN representatives
after ... an accident whilst on holiday ... I called the 1-888 number
on the card ... I had none of the paperwork with me and was only able
to give my name and the name of the hospital we were headed for ... Imagine
our surprise ... when ... (we) checked out of the emergency room a couple
of hours later to find that the billing had been taken care of.
I cannot tell you how impressed we are with your service."
From a Patient in Bermuda
"I would like to express my thanks to you for all the
telephone calls concerning my bills and doctor's appointment while I was
pregnant it made me felt so comfortable to know that some one like you
from an insurance company was concern about what was going on, ..."
From a Patient in the Turks & Caicos Islands
"I am writing to let you know how impressed I am .
. . I have never dealt with an insurance company like this. I will highly
recommend to others in Turks & Caicos Island."
From a Patient's Spouse in the Turks & Caicos Islands
"I want to thank you, once again, for the assistance you
gave throughout my ordeal. Knowing that I did not have to worry unduly
about my insurance really gave me the peace of mind I needed to deal with
my situation."
From a Patient in Bahamas
"...words cannot express how much I appreciate everything you did
for me and my family during my stay in Boston ... We will never forget
everything you did for us."
From a Patient in Bermuda
"... I began receiving friendly phone calls from my medical insurance representative,... enquiring into how things were going ... At first I must admit that I was somewhat suspicious and taken back
to receive this call since it is unheard of to receive a call from your
insurance representative wanting to know how you are doing, ...I cannot
begin to put into words how very much I appreciate the work ... your organization
do. The integrity and quality of your service is exemplary and is to be
commended. Thank you does does not adequately express my sentiments ..."
From a Patient in Mexico
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